White-label client support for HighLevel agencies

Your clients are
confused.
That costs you.

Give them a branded help center, step-by-step video library, and in-app support widget — so they stop flooding you with tickets and start staying.

Start with Docs — $9/mo Book a demo
See it live in production: gohowlevel-help.pages.dev ↗
47% of churn in SaaS is caused by customers who never fully onboard

Every week, your clients ask the same questions. "How do I add a contact?" "Where's my pipeline?" "What does this button do?" They ping you, they ping your team, and some of them quietly cancel because they never felt like they knew what they were doing.

That's not a HighLevel problem. It's a documentation problem — and it's been yours to solve since the day you white-labeled the platform.

Five things that change the game

Everything your clients need to succeed. Branded as you.

Branded Help Center

A help center that looks like you, not HighLevel.

Your clients land on a docs site with your logo, your colors, and your domain. They read clear, original articles covering 100+ HighLevel features — written for sub-account users, not developers. When they can self-serve, they don't email you. When they feel capable, they stay.

  • Fully branded: your logo, accent, and domain
  • 100+ features documented across every core area
  • Three audience layers: end-user, sub-account admin, agency admin
  • Searchable, fast, mobile-first — works on any device
Start at $9/mo →

Tutorial Video Library

Every feature, explained. On demand.

107 narrated, step-by-step tutorial videos spanning every major area of the platform — Contacts, Pipelines, Email, Automation, Reporting, and more. Embedded directly in the help center so clients can watch and do, not read and wonder. Grey-label: professional narration, clean screen recordings, no HighLevel branding.

  • 107 videos across the full HighLevel feature set
  • Narrated walkthroughs — not silent screen recordings
  • Embedded in the help center alongside written docs
  • New videos added as HighLevel ships features
Start at $47/mo →

In-App Support Widget

Help, right where they're stuck.

A branded support bubble lives inside your clients' sub-accounts. When they're confused on the Contacts page, the widget surfaces the right article or video — without them leaving the app. Tickets, chat, and guided tours, embedded where the confusion happens. No email back-and-forth. No "can you share your screen?"

  • Context-aware: surfaces help based on the current screen
  • Ticket submission + live chat in one pane
  • Branded with your colors — not a third-party widget
  • Available on Pro and Enterprise plans
Start at $97/mo →

Auto "What's New"

Your clients hear about updates before they ask.

HighLevel ships constantly — new features, UI changes, workflow improvements. Without a communication system, your clients discover changes by accident and get confused. Our changelog engine monitors the HighLevel release feed every two hours, filters what's relevant for sub-account users, and publishes a "What's New" section in your help center. Automatically.

  • Pulls from the HighLevel release feed every 2 hours
  • Filters agency-internal changes — shows only what clients need
  • Auto-published with a "New" badge for 30 days
  • Included on Pro and Enterprise plans
Start at $97/mo →

Total White-Label

Your logo. Your domain. Your voice. Zero HighLevel.

Every client-facing touchpoint is yours: the help center domain, the widget colors, the in-app branding. With the Cloned Voice add-on, even the tutorial narration is recorded in your agency's voice — so the experience is seamless from signup to support. Your clients will never know HighLevel exists.

  • Custom domain on Enterprise (client-help.yourdomain.com)
  • Your logo and accent colors throughout
  • Cloned Voice add-on: your narration on every video
  • No "Powered by" attribution — completely yours
Enterprise from $147/mo →

Live in the wild

Real agencies. Real clients. Running today.

These are production deployments running on The Support Specialist infrastructure — each fully branded for the agency.

Go HowLevel
gohowlevel-help.pages.dev
Branded Help Center + Video Library
↗
OmnyHub
omnyhub-help.pages.dev
Branded Help Center + Videos
↗
One Umbrella
oneumbrella-help.pages.dev
Branded Help Center + Videos
↗
Avid
avid-help.pages.dev
Branded Help Center + Videos
↗

How it started · 2022

It began with an open promise to the HighLevel community.

Years before this product had a name, our founder posted a challenge to the GoHighLevel community: ask for anything you wish the platform could do — I'll build it, then show you exactly how.

The replies poured in. And beneath the feature requests and the "can you automate this?" questions, one need surfaced again and again: agencies didn't just want more features — they wanted their clients to actually understand and use the platform, without drowning the agency in support tickets.

That recurring ask became The Support Specialist. The demand was validated in the open, by real agencies, long before a single line of it shipped.

From the same founder
▶  Go HowLevel on YouTube ✦  Wizard of White-Label

Simple, transparent pricing

Start at $9. Scale as you grow.

All base plans are grey-label — professional production quality, generic voice, no client-specific branding needed until you're ready. Add branding upgrades as you scale.

Add-on

Cloned Voice Narration

Your agency's own recorded voice on every tutorial video. Clients hear you — not a generic narrator. Available on Pro and Enterprise.

$147 setup + $37/mo
✓ Your voice recorded once
✓ Applied to every video in your library
✓ New videos auto-narrated in your voice
✓ Pro & Enterprise only
Ask about Cloned Voice →

Common questions

Everything you want to know before you start.

Get started today

Your clients deserve better support. Let's build it.

Tell us a bit about your agency and we'll reach out within one business day to get your help center set up. No commitment required — we'll start you on whatever plan fits.

Join agencies already running The Support Specialist

No spam. No commitment. We'll reach out within one business day.